Crypto traders suffered “incalculable” losses due to a bug on the analytical service TradingView. The existence of the problem drew the attention of a Twitter user under the nickname Cryptoteddybear.

Cryto twitter in the nobody Seems to give a the shit or to Understand how bad the problem is with @tradingview 's broken fib tool for people using the Elliott waves.
I don't care, i know i'm right. Here is how it is bad: https://t.co/2m0bRHENFV @tradedevils @SenseiHov @SenseiTutum

– Cryptoteddybear (@cryptoteddyb) June 13, 2019

In particular, he noted that when using analytics tools for standard graphs, including Fibonacci levels, the service incorrectly displays some metrics. Such a failure, respectively, affects the results obtained during technical analysis based on the Elliott wave theory.

In response to the Cryptoteddybear entry, other traders also began to report a problem. And some revealed it a year ago.

I raised same issue last year. It is a scam. @tradingview is absent of ethics

– CandleBoxAI (@candleboxlaw) June 17, 2019

It is noteworthy that the first error messages appeared more than five years ago on the getsatisfaction platform, but then they were ignored in TradingView.

Nevertheless, now the post Cryptoteddybear had an effect – after a while the service representatives responded to the trader, promising to sort out the situation.

Hi there
Thanks for all your tweets
Get back to you ASAP

– TradingView (@tradingview) June 14, 2019

However, the fact that the problem was ignored for such a long period of time, could lead to a lot of incorrect calculations and, consequently, the financial losses of many traders, according to observers. It is worth noting that, apparently, the problem has not yet been resolved, despite its recognition by the service.

Recall recently it became known that TradingView will add a cryptocurrency index, taking into account the news agenda and posts in social networks.

BlockchainJournal also reviewed the features of the service in a separate article .

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